Privacy Policy
This Privacy Policy explains how BCS LLC collects, uses, and protects information submitted through this website and related customer care workflows.
Information we collect
BCS LLC may collect information that you voluntarily provide, such as name, email address, mobile phone number, company name, message content, and related request details. We may also collect standard technical information such as page URL, timestamp, browser type, and IP address for security, analytics, and consent recordkeeping.
How we use information
BCS LLC uses submitted information to respond to requests, provide customer care, coordinate onboarding or appointments, deliver account and service notifications, improve services, maintain security, and comply with applicable legal and operational obligations.
SMS Privacy Notice
If you opt in to receive SMS messages from BCS LLC, we collect your mobile phone number and SMS consent status so we can send the messages you requested. BCS LLC does not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties, affiliates, or lead generators for marketing or promotional purposes.
SMS messages may include customer care, account notifications, service updates, appointment coordination, proxy or relay communications that you authorize, and responses to requests. Message frequency varies by program. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.
For proxy or relay messaging, BCS LLC may process messages between authorized participants through application-managed phone numbers so the parties can communicate without exposing personal contact details. BCS LLC uses this information to operate the requested communication workflow and maintain consent and opt-out records.
Service providers
BCS LLC may use service providers to operate this website, host infrastructure, process form submissions, provide messaging services, analyze aggregate usage, or secure our systems. Service providers may process information only as needed to provide services to BCS LLC and are not authorized to use mobile opt-in data for their own marketing.
Information sharing
BCS LLC may disclose information when required by law, to protect rights or safety, to operate the requested service, or to service providers acting on our behalf. Mobile phone numbers and SMS consent are not shared or sold for third-party marketing or promotional purposes.
Opt-out choices
You may opt out of SMS messages by replying STOP. You may request help by replying HELP. You may also contact BCS LLC through the request form on this website.
Updates
BCS LLC may update this Privacy Policy from time to time. Updates will be posted on this page.